Privacy Policy

At SG Homes, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights and choices regarding your personal data. By using the SG Homes website (“Website”), you consent to the practices described in this Privacy Policy.

Information We Collect

1.1 Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and any other information you choose to provide when using our Website or contacting us.

1.2 Usage Information: We collect certain information automatically when you visit our Website, such as your IP address, browser type, operating system, referring website, and information about your activities on the Website.

1.3 Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience on our Website, personalize content, and analyze user behavior. You can manage your cookie preferences through your browser settings.

1.4 This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily.Please see https://quic.cloud/privacy-policy/ for more details.

Types of Information Collected

The Company, along with any third-party partners engaged for administration, operation, hosting, configuration, design, maintenance, and internal support of our Web Properties, collects two main types of information during your visit: Personal Information and Usage Information. Generally, you can browse the Company’s websites without providing any Personal Information. However, for certain services or transactions, we may request personal information.

Personal Information

Personal Information includes, but is not limited to, the following categories:

Contact Information: Name, title, company/organization name, email address, telephone and facsimile numbers, and physical address.
Demographic Information: Date of birth, nationality, and country of residence, which help determine your eligibility under certain regulations.
Professional Information: Information about your company and job function.
Marketing Preferences: Your email marketing preferences.
Service Inquiries: Inquiries about and orders for our products and services.
Event Registration: Information related to event registration.
Feedback: Feedback about the Web Properties and our products and services.
Financial Information: Bank account and credit/debit card numbers.
Multimedia: Photos or videos.
Other Specific Information: Any other information specific to you.

Providing this information is optional, but not doing so may limit our ability to offer the requested service or complete your transaction.

Usage Information

Usage Information encompasses generic data about your visit to our Web Properties, including:

IP Address and Protocol Information
Browser Details: Language, type, and domain name system requests.
Operating System and Platform Information
Technical Headers and Banners
Device Identifiers: MAC address, device ID/UDID, or similar codes.

This data is not linked to your identity or user account unless you access the site while logged into a User Account. When logged in, your browsing history and actions on the site may be connected to your identity to assess your potential interest in our products and services.

How Information Is Collected

Personal and Usage Information may be collected from the following sources:

Direct Interactions: Information received from your use of our services, through forms you complete, or through direct communication.
Web Properties: Data collected when you create a User Account or interact with the site.
Device Information: Information from your computer or mobile device.
Partners and Service Providers: Information from partners or other service providers.
Other Sources: Information from other permissible sources.

Cookies

We use “cookies” to track visits and use of the Web Properties. Cookies are small files saved to your hard disk or browser memory. They help us understand site usage, store your preferences, and facilitate your interactions with our websites. You can accept or decline cookies, but declining may limit your experience.

Managing Cookies

You can manage your cookie preferences through your browser settings. Here are links to guides for popular browsers:

Web Analytics and Session Recording

We use standard web analytics and session recording tools to monitor user activity and improve content management. Technologies like tracking pixels and clear gifs help us analyze usage patterns and effectiveness. We may use the Meta Pixel to track interactions with our Facebook ads, which can store a cookie on your device and link your visit to your Facebook profile. For more information, see Facebook’s Data Usage Policy.

Other Technologies

We also employ:

Developer Tools: For diagnosing and resolving website issues.
User Experience Services: To monitor and improve user experience by collecting data on behavior and device information.
Google Analytics: For website traffic tracking and reporting. For more details, see Google’s Privacy Policy and the Google Analytics opt-out browser add-on.
Microsoft Clarity: For tracking user interactions on our website. More information is available in Microsoft Clarity’s Privacy Policy.

Chat Bot Technology

We use third-party chat services for customer interactions. Information from chat sessions, including dates, messages, and user preferences, may be tracked and used to improve the chat experience. This data is retained for a reasonable period unless deletion is requested.

Web Beacons

Web Beacons, or clear gifs, may be included in our web pages and emails to track user engagement. These collect limited data such as cookie numbers, page view times, and descriptions.

Unique Identifier

We may assign a unique identifier to track your visits and personalize your experience on the Web Properties.

Use of Collected Information

Collected information is used for:

Operation and Improvement: Enhancing website functionality and user experience.
Services and Transactions: Delivering requested services and carrying out transactions.
Communications: Informing you about products, services, and special offers, as permitted.
Employment Applications: Considering employment applications and maintaining them for future opportunities.

Disclosure of Your Information

We share your information only as described below or with your permission:

Service Providers and Partners: For processing information and promoting products and services.
Transfers: In connection with business mergers, sales, or reorganization.
Security: We employ measures to protect your personal information but cannot guarantee complete security.

Reviewing, Correcting, and Deleting Personal Information

You can request to review, correct, or delete your Personal Information via our Contact Us form or your User Account. We may verify your identity before processing these requests.

By understanding and managing how we collect and use your information, you can make informed decisions about your interactions with our Web Properties.

Use of Information

2.1 Provide Services: We use the collected information to provide you with the requested services, such as property listings, real estate information, and related services.

2.2 We are independent Sales Representatives with Re/max Gold realty Inc Brokerage . 5865 McLaughlin Rd Mississauga, ON L5R 1B8, P: 905-456-1010 All the Renderings, Prices, figures, illustrations, sizes, features and finishes are subject to change without notice. E.&O. Renderings are artist’s imaginations only. All the information, prices, specifications, floor plans and incentives are subject to change any time without notice. We do not represent the builder directly, we represent you. If you are currently working with a Real estate agent, please advise us, as this service is not intended to interfere and/or solicit buyers represented by another Agent.

2.3 Areas and dimensions are approximate and actual usable floor space may vary from the stated area. We specialize in pre-construction sales and have platinum access to EXCLUSIVE SALES ahead of general sales representatives and the public. Our incentives are for registered clients only, are not open to general realtors or the public, and may not be offered at all projects. Prospective purchasers are advised to verify all information before the actual purchase. Consult with your bank or mortgage broker/agent to make sure that you are qualifying for your mortgage before you sign up your agreement of purchase & sale, also consult with your accountant if you are buying any investment property.

2.4 Most of the pre-construction projects are selling firm deals except condos, all offers are firm deals – No Conditions. Buyers are subjected to provide Mortgage Pre-Approval or Firm Approval letter for their purchase. ‘In respect of any Agreement of Purchase and Sale, we highly recommend that you seek legal advice with respect to your rights and obligations thereunder, and to further understand closing process and costs which may be associated.

2.5 Communication: We may use your personal information to communicate with you, respond to your inquiries, and provide updates about our services, promotions, or important notices.

2.6 Improving Services: We analyze usage data to improve and optimize our Website, enhance user experience, and develop new features and services.

2.7 Legal Compliance: We may use and disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

2.8. All logos belong to the respective owners, not to us. For More info visit Privacy Centre

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

Vimeo

Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our plugin or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored.

If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.

For more information on how to handle user data, please refer to the Vimeo Privacy Policy at https://vimeo.com/privacy.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

SoundCloud

On our pages, plugins of the SoundCloud social network (SoundCloud Limited, Berners House, 47-48 Berners Street, London W1T 3NF, UK) may be integrated. The SoundCloud plugins can be recognized by the SoundCloud logo on our site.

When you visit our site, a direct connection between your browser and the SoundCloud server is established via the plugin. This enables SoundCloud to receive information that you have visited our site from your IP address. If you click on the “Like” or “Share” buttons while you are logged into your SoundCloud account, you can link the content of our pages to your SoundCloud profile. This means that SoundCloud can associate visits to our pages with your user account. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by SoundCloud. For more information on SoundCloud’s privacy policy, please go to https://soundcloud.com/pages/privacy.

If you do not want SoundCloud to associate your visit to our site with your SoundCloud account, please log out of your SoundCloud account.

Data Sharing and Disclosure

3.1 Service Providers: We may engage third-party service providers who assist us in delivering our services. These service providers have access to personal information only to perform specific tasks on our behalf and are obligated to maintain the confidentiality and security of your data.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred or disclosed as part of the transaction. We will take steps to ensure the protection of your personal information.

3.3 Legal Requirements: We may disclose your personal information if required by law, governmental request, or to protect the rights, property, or safety of SG Homes, our users, or others.

Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

5.1 Access and Correction: You have the right to access and correct your personal information. You can update your information by logging into your account or contacting us directly.

5.2 Opt-out: You can opt out of receiving promotional emails by following the unsubscribe instructions included in each email. Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your account or our services.

5.3 Do Not Track: We currently do not respond to browser “Do Not Track” signals.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete the information from our records.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes to this policy will be posted on this page . We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.. Please review this Privacy Policy periodically for any updates.

The trademarks REALTOR®, REALTORS®, and the REALTOR® logo, are controlled by The Canadian Real Estate Association (CREA) and identify real estate professionals who are members of CREA. Used under license.

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us: info@thesghomes.ca